# Use-cases for outgoing Webhooks Webhooks can be leveraged in various scenarios. We have put together some common use-cases. * Building internal custom dashboards to visualize or analyze incidents * Sending data to ticketing tools, such as Zendesk, Freshdesk, Shortcut, Asana, etc. * Sending events to communication apps, such as Slack, MS Teams, etc. * Alerting when a workflow is disrupted- then use the API to re-run the workflow * Triggering internal notification systems to alert people when incidents are created/resolved * Building your own automation plug-ins and tools --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://developers.incidents.cloud.solarwinds.com/integration-and-extensibility/webhooks/outgoing-webhooks/_index/use-cases.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.