Use-cases for outgoing Webhooks

Webhooks can be leveraged in various scenarios. We have put together some common use-cases.

• Building internal custom dashboards to visualize or analyze incidents

• Sending data to ticketing tools, such as Zendesk, Freshdesk, Shortcut, Asana, etc.

• Sending events to communication apps, such as Slack, MS Teams, etc.

• Alerting when a workflow is disrupted- then use the API to re-run the workflow

• Triggering internal notification systems to alert people when incidents are created/resolved

• Building your own automation plug-ins and tools