SolarWinds Incident Response Developer Docs (formerly Squadcast)

Build, integrate, and automate your incident response workflows with SolarWinds Incident Response APIs, webhooks, and developer tools.

Introduction

Welcome to the developer hub for SolarWinds Incident Response. This documentation provides everything you need to programmatically manage incidents, automate on-call rotations, and integrate SolarWinds Incident Response into your SRE and DevOps workflows.

Overview

SolarWinds Incident Response is an end-to-end incident management platform that unites on-call scheduling, alert routing, incident response, and post-incident analysis. Our developer tools allow you to:

• Automate Workflows — Trigger actions and manage incident lifecycles programmatically.
• Sync Configuration — Manage Services, Teams, and Escalation Policies as code.
• Extend Functionality — Build custom integrations and data exporters using our REST APIs and SDKs.
• Route Alerts — Send alerts from any monitoring tool or internal system via webhooks.
• Infrastructure as Code — Manage SolarWinds Incident Response configuration with Terraform.

Quick Navigation

Developer Tools

Section	Description
SDKs	Official Go, Python, and TypeScript SDK guides
API Reference	Complete REST API endpoint documentation

Integrations & Extensibility

Section	Description
Webhooks	Incoming and outgoing webhook configuration & payloads
Scripts & Automation	Pre-built scripts for common automation tasks
Terraform	Infrastructure as Code with the SolarWinds Incident Response Terraform provider

Official SDKs

We provide high-quality, type-safe SDKs to help you get started quickly. These libraries handle authentication, retries, and data serialization out of the box.

Language	Package	Install
Go	squadcast-sdk-go	go get github.com/SquadcastHub/squadcast-sdk-go
Python	squadcast-sdk	pip install squadcast-sdk
TypeScript	@solarwinds/squadcast-sdk-typescript	npm add @solarwinds/squadcast-sdk-typescript

Authentication

SolarWinds Incident Response uses Bearer Token authentication for all API requests.

1. Generate Token: Log in to your Incident Response account and navigate to Profile → API Tokens to create a refresh token.
2. Get Access Token: Exchange the refresh token for an access token via the auth endpoint.
3. Authorize Requests: Include the access token in the Authorization header.

curl --request GET \
     --url https://auth.squadcast.com/oauth/access-token \
     --header 'X-Refresh-Token: YOUR_REFRESH_TOKEN'

Security Best Practice: Avoid hardcoding tokens. All official SDKs support the SQUADCASTSDK_REFRESH_TOKEN_AUTH environment variable instead of SQUADCAST_BEARER_AUTH.

Support & Community

• Support Docs
• Support — Reach out to [email protected] for assistance.
• Status Page — Monitor our availability at status.squadcast.com.

License

All official SolarWinds Incident Response SDKs and documentation are licensed under the MIT License.